Latest Information on Error Codes

 When the pc cannot boot into the OS (fully or not at all) or cannot access the web , use the ePSA diagnostics. The ePSA diagnostics test the hardware at a functional level before the OS is loaded. For more information, ask the What are the SupportAssist ePSA, ePSA, and PSA diagnostics? and the way to Enter the Built-in Diagnostics (SupportAssist ePSA, ePSA, and PSA) sections.

When the pc does boot into the OS and may access the web , use the SupportAssist diagnostics. SupportAssist runs within the OS environment and may test high-end functions that are associated with computer components. For more information, ask the the way to run the web Diagnostics and use the Diagnostics for Troubleshooting section.Latest Information on Error Codes

When the facility button is pressed, and there's no sign of power to the pc , keyboard, or mouse, and no Diagnostics LEDs illuminate, ask Dell knowledge domain article Resolve No Power, No POST, No Boot or No Video issues together with your Dell Computer

In 2019, Dell integrated SupportAssist into the ePSA diagnostics because the Dell SupportAssist Pre-boot System Performance Check diagnostics.

The Dell SupportAssist diagnostics perform an entire check of your system hardware. The SupportAssist is embedded within the BIOS and is launched from the advanced boot menu within the same manner because the ePSAs were. The embedded system diagnostics provides options for particular devices allowing you to:

Run the test automatically or in an interactive mode

Repeat the tests

Display or save the test results

Run through the tests to introduce additional test options to supply extra information about the failed devices

View status messages that inform you if the tests are completed successfully

View error messages that inform you of Issues encountered during testing

When the built-in diagnostics find a problem , they display a mistake code that corresponds to the difficulty . The code is formatted as four numbers (1000 or 2000), then another set of 4 numbers (for example: 2000-0142 and 2000-0146).

When you have already got a code and it's not formatted as shown within the examples, ask Dell Knowledge-base article Error Codes on Dell Commercial and Consumer products, or the subsequent page on our support site.